Policy: Unless you have a separate written agreement , the return of hardware and software purchased from https://www.dolphincomputer.co.in/ (collectively, “Product”) is subject to specific manufacturer, publisher or distributor restrictions. Such suppliers may provide limited or no returns of Products. If the supplier accepts returns, you may return Product and we will assist in its replacement .You are responsible for shipping charges and risk of loss on all return shipments. Returns are also subject to the rights of return processes below. If you fail to return Product within the applicable Return Policy period or if the Product does not meet the rights of return and processes under this Return Policy, the Product is considered accepted by you and not returnable.
Rights of return: Permitted product returns:
Hardware: If permitted by the manufacturer’s return policy, hardware, accessories, peripherals and parts may be returned if: 1) the packaging is unopened and still in the manufacturer’s sealed package, and 2) returned within 10 days from the date of receipt of shipment.
Software: Software may be returned if permitted by the publisher’s return policy, If the publisher does not allow the return of software, you may not return the software to Dolphin Computers (https://www.dolphincomputer.co.in/).
o Damaged products: Packages that are obviously damaged should be refused at the time of original delivery attempt.
o Non-returnable product (not all inclusive): The following Products cannot be returned:
- Discontinued items
- Special order items
- Items for which manufacturers will not accept returns
- Custom configurations of systems
- Open units, and/or units that require repackaging
- Units in an unsuitable resale condition
- Closeout, remanufactured and refurbished Products
